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πŸ”„ Can I Reset or Delete My Data?

Can I Reset or Delete My Data?

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Written by Support
Updated over a week ago

At this time, Droplet does not offer a way to delete your usage history from your account.

Even if you perform a Factory Reset on your Droplet device, your water usage data will still be visible in the app as long as you log in with the same account.


βœ… Want to Start Fresh?

The only way to fully reset your data is to:

  1. Factory reset your device
    β†’ Go to Menu > Droplet Settings > Factory Reset

  2. Create a new Droplet account using a different email address

  3. Set up the device again under the new account

This will start you from zero, with no past history or tagged events.

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