Troubleshooting
Common issues and fixes
✉️ Account Verification Issues (Yahoo, AOL, etc.)
💡 What Do Droplet’s Lights Mean?
🟠 Orange Light
🔄 Droplet Reverts to Orange After a Successful Install
📲 Droplet Won’t Pair with My Phone (Bluetooth Issues)
📶 Wi-Fi Won’t Connect
🚫 Pipes That Are Not Compatible
💧 Droplet Shows Water Flow When Nothing Is Running
📈 Droplet Showing Incorrect Usage (Too High or Too Low)
🏠 Moving to a New Home? Use the Multi-Home Tool
⚡ What Happens If Droplet Loses Power?
⬆️ How to Update Droplet and the App
🎁 Can I Transfer My Droplet to Someone Else?
👨👩👧 Can I Share My Droplet with Someone Else in My Household?
🛠️ Remote Help: Let Us Take a Look
🔐 How Do I Change My Password?
🔄 Can I Reset or Delete My Data?
🗑️ How Do I Delete My Account?
🌍 Can Droplet Be Used Outside the United States?
🕒 Why Is the “Now” View Empty in the App?