Shipping and Returns:
Droplet has a 30-day money-back guarantee from the date of delivery for any returns.
You can also purchase the optional protection plan Hydrific Care+ to upgrade to a 60-day money-back guarantee, which includes free replacements or a full refund if your package is lost, stolen or damaged in transit.
Orders process at our U.S. distributor within 2 business days, and arrive within 3-5 business days (transit times may vary).
Droplet comes with a 2-year limited manufacturer's warranty, ensuring quality and reliability.
Free U.S. shipping on all orders, including Alaska, Hawaii, and Puerto Rico.
Shipping costs for orders to Canada is calculated depending on destination.
Droplet is designed and engineered by Hydrific in New York. Assembled in Taiwan.
Ships from multiple locations across North America for fast delivery.
Droplet is not certified for sale or usage outside of the U.S. and Canada; you can read more here.