1. 📦 Unbox and Get Ready
Inside your Droplet box, you’ll find:
1x Droplet device
1x 5-foot USB-C power cable
1x AC wall adapter
If your install spot is more than 5 feet from an outlet, have an extension cord ready.
2. 📲 Download the Droplet App
Scan the QR code inside the box using your phone
You’ll be directed to the App Store or Google Play Store
Download and install the Droplet app
3. 🔐 Create Your Account
Open the app and tap “Get Started”
Enable Bluetooth and allow notifications when prompted
Sign up using your email, or log in with Apple, Google, or Facebook
Check your inbox to verify your email
4. 🏠 Set Up Your Home Profile
Name your device and enter key details:
Home type (e.g., single-family, apartment)
Address (optional)
Number of residents
Add your fixtures (e.g., toilets, showers, faucets) so you can tag events later — this helps improve detection accuracy over time
5. 🧰 Install Droplet on Your Pipe
Locate your main water pipe (usually near the main shutoff valve, before any splits to a hose or heater)
Plug Droplet into a power outlet using the USB-C cable and adapter
When powered, Droplet’s light will begin blinking orange
Place Droplet on a straight, clean section of the pipe
Tighten the blue knob to clamp it securely — the light will turn solid blue when properly installed
6. 🔗 Pair Droplet via Bluetooth
In the app, tap “Continue” to start pairing
After you have paired to Droplet via Bluetooth in the app, choose your Wi-Fi network from the provided dropdown
Enter your password to connect — Droplet supports 2.4 GHz Wi-Fi only
7. 📡 Automatic Pipe Detection
Droplet will now detect your pipe type and size
This step takes up to 2 minutes and ensures accurate readings
No input is needed — just let the app complete the process
8. 🚽 Run a Flow Test
The app will prompt you to flush a toilet to confirm flow detection
Once successful, you’ll see a “Pipe Successfully Detected” message
Once setup is complete, you’re ready to start monitoring your home’s water usage in real time!