Your app may show "High Water Usage" or "Unusual Water Events" alerts.
Here’s what they mean:
High Water Usage: A high-volume activity like a long shower, irrigation system, or pipe burst.
Unusual Water Usage: Detected drips or slow leaks—often unnoticeable otherwise, such as a unsealed toiler flapper.
These alerts are based on the custom thresholds you can set in your mobile app, based on flow rate and duration. Visit Menu > Notification Preferences.
What to do:
Click "Alert Details" to view the alert and the flow pattern associated with it
If you recognize the event: Go to Tag Event and label it
If it seems unusual: Tap “It’s a leak!”
Droplet’s AI improves with each tag you make—helping it send more accurate alerts over time.