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šŸ’” What Do Droplet’s Lights Mean?

What Do Droplet’s Lights Mean?

Support avatar
Written by Support
Updated over a month ago

šŸ”µ Solid Blue

Hydrific’s Droplet device uses lights and status indicators to communicate its operational state and diagnostics. Correct interpretation of these signals is essential for ensuring your device is properly set up and functioning as expected. When your device displays a healthy app status, it indicates successful setup and monitoring capabilities.

āœ… Success!
Droplet is securely installed, correctly detecting the pipe. Everything is working as expected.

This confirms the system is not only securely installed but also ready to collect and transmit water flow data.


🟠 Blinking Orange

āš ļø Something’s not right
This usually means Droplet is having trouble completing setup. Common causes include:

  • There is a Pipe incompatibility or irregular placement

  • Droplet is not clamped tightly enough or its sensors are not flush against the pipe

  • Painted, corroded, or insulated pipe surface


šŸ›  What to Do if You See Orange

  • Double-check your pipe type and clamp position

  • Clean the pipe and ensure Droplet is snug and flush on the pipe

  • Still blinking? Try moving the device to another section of pipe

For step-by-step help, see our [Orange Light Troubleshooting Guide]
​

Best Practices for Confirmation:

  1. Check the indicator lights on the Droplet after installation to ensure they match expected behaviors.

  2. Verify that the app if you see a water flow.

  3. If the device status or lights differ from expected values e.g., no solid blue consult the Hydrific Troubleshooting Guide.

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